Intersect AI
INDUSTRIES · LOGISTICS AND TRADE

AI for logistics and trading companies, from the bill of lading to the customer update.

Shipping documents, customs paperwork, rate requests and "where is my shipment?" messages fill your operations team’s day. We build agents that read, check and answer them, connected to your freight system, carriers and inbox.

Senior consultants on every projectPrices in AEDArabic and English
EXAMPLE · SHIPPING DOCUMENTS AGENTFreight forwarder, sea and airLive
ops inbox10:42 Docs for booking JA-20577, 2 x 40ft from Shanghai Commercial invoice.pdfPacking list.xlsxBill of lading.pdf
ConsigneeMatches the bookingOK
HS codes14 lines suggestedReasons attached
ValuesInvoice and packing list agreeOK
Gross weight2% off the packing listCheck
DECLARATION DRAFTEDWeight query flagged, ready for a broker to check To Aisha

An example shipping documents agent. Names and figures are illustrative.

Commercial invoices read in secondsHS codes suggested with the reasonsCustomers told before a delay becomes a problemRate requests priced within the hourCarrier invoices matched to jobsBills of lading checked against the bookingCertificates of origin filed against the shipmentStock reordered from demand forecastsProof of delivery logged from photos"Where is my shipment?" answered on WhatsApp
Mikael KreugerMax DoyleDr John HawkinsDavid Gnanapragasam You'll speak to the senior team from the first call.
Claude Partner Network Certified Services Partner badge Intersect AI is Certified in the Claude Partner Network Services Track.
WHERE THE HOURS GO

Operations teams spend the day on paperwork and status checks.

Every shipment carries a stack of documents, and a customer who wants to know where it is.

TODAY

Shipping documents typed in more than once

The same invoice, packing list and bill of lading get keyed into the freight system, the customs declaration and the invoice to the customer.

AFTER THE BUILD
DocumentsRead and checkedFreight system
Each document read once, checked against the booking and the other documents, and written to every system that needs it.
TODAY

"Where is my shipment?" all day

Customers chase by WhatsApp, email and phone. Someone checks the carrier site and types the same answer again and again.

AFTER THE BUILD
Carrier trackingCustomer updated
Customers updated automatically from carrier tracking, and told early when something slips, with a new ETA.
TODAY

Quotes that take a day

Rate requests sit in the inbox until someone finds time to look up the latest rates, add the charges and write the quote.

AFTER THE BUILD
RequestPricedQuote drafted
Requests read, priced from your current rate sheets and drafted for a person to send within the hour.
WHERE AI HELPS IN LOGISTICS

Six places forwarders and traders start.

Document intake and customer updates usually come first, because they take the most hours and are the easiest to measure.

Shipping and customs documents

Invoices, packing lists, bills of lading and certificates read, cross-checked and entered once, with mismatches flagged.

HS code classification

Codes suggested for each line with the reasoning shown, for a customs broker to confirm before anything is filed.

Customer updates and exceptions

Status updates sent automatically, delays spotted from tracking data, and customers told before they have to ask.

Quotes and rate requests

Rate requests priced from your current sheets and carrier rates, with the quote drafted for a person to approve.

Invoicing and reconciliation

Carrier and supplier invoices matched to jobs, extra charges questioned, and customer invoices raised on time.

Stock and demand planning

For trading companies: demand forecast by product, lead times tracked, and reorder suggestions made before stock runs out.

SHIPMENT VIEW

Every late shipment spotted, and every customer told.

Tracking from every carrier in one place. The agent finds the shipments that are slipping, works out why and updates the customer before they have to ask.

Shipments · All modes · Today Example figures
Live shipments1,284
Running late23
Customer updates sent today412
Documents processed today356
SHIPMENTS NEEDING ATTENTION
JA-20577Shanghai to Rotterdam · 2 x 40ftDelayed 2 daysCustomer told, new ETA
JA-20581Singapore to Mundra · 1 x 20ftOn time
AIR-7742Frankfurt to Singapore · 340 kgDocs missing
JA-20590Regional delivery · truckDelivered
WHY SHIPMENTS ARE LATE
Port congestion9
Documents missing6
Customs inspection5
Rolled by carrier3
Every late customer already told

An example shipment dashboard with example figures.

YOUR SYSTEMS

Connected to your freight system, carriers and inbox.

Agents read from your freight or transport system, carrier tracking, inboxes and ERP, and write back to them, so nothing is keyed twice.

Freight or transport systemJobs and bookings
Carrier trackingSea, air and road
Email and WhatsAppCustomers and agents
ERP or accountingInvoices and costs
Agents and models Built by Intersect AI around your operation
Declarations drafted
Customers updated
Quotes sent
Invoices matched
HOW WE WORK

How a logistics project runs.

Discover, develop, deploy. The same team does all three, so the agents fit how your operation actually moves freight.

Talk to an AI expert
  1. 01DISCOVER

    Discover

    With operations, customs, sales and finance, following a shipment from rate request to final invoice.

    AI Consulting
  2. 02DEVELOP

    Develop

    Agents built on your own documents, rate sheets and tracking data, tested on last month’s real shipments.

    AI Agent Development
  3. 03DEPLOY

    Deploy

    Running inside your freight system and inboxes, with a person approving anything filed with customs.

    The 90-day programme
PRICING

Three ways to start, priced in AED.

Most forwarders and trading companies start with one agent. Every project begins with a call, so the starting price you see here is close to the number you get.

Get a quote
SINGLE AGENT BUILD FromAED 55,000

One agent that takes a whole job off your team, connected to the tools you already use. Live in around five weeks.

See agent builds
90-DAY AI AGENT ENABLEMENT PROGRAMME FromAED 110,000

Discovery across the business, then several agents built and live inside 90 days. Our most common starting point.

See the programme
ENTERPRISE AND CUSTOM Talk to us

Enterprise discovery projects start from AED 250,000. Custom AI development is quoted per project after scoping.

Enterprise AI Consulting
OUR WORK

What clients say once it's live.

VERITA · DATA CAPTURE AND AI
“Intersect AI learned our complex procedures and found non-intrusive ways to capture the data, so we can finally apply AI to deliver better patient outcomes.”
Julian AndrieszCEO, Verita
QUESTIONS

AI in logistics: what operations directors ask us

Do you work with our freight system?

Most likely. We connect to the common freight and transport management systems, ERPs and carrier tracking services, and work from exports where there is no API.

Can AI classify HS codes?

It can suggest them with the reasoning, which saves a lot of time. A customs broker on your team confirms every code before anything is filed.

Does it submit customs declarations?

It drafts them in the format your broker or declaration system needs. Submission stays with your team.

How much does it cost?

A single agent, such as document intake or customer updates, starts from AED 55,000. The 90-Day AI Agent Enablement Programme starts from AED 110,000.

Can it read documents from overseas suppliers?

Yes, in English and Arabic as standard. Other languages are tested on your own documents before go-live.

TALK TO AN AI EXPERT

Tell us what's slowing your team down.

A couple of sentences is enough. One of the senior team reads every enquiry and replies with how we would approach it.

Rather talk it through? Book a call with the team

You'll speak to the senior team from the first call.

We use your details to reply to this enquiry. Nothing else.