Patients message at all hours
Bookings, cancellations and insurance questions arrive on WhatsApp, the website and the phone, and the front desk works through them between patients.
Patient messages, insurance claims and clinical records take up hours that should go to patients. We work out which of that work AI should take on, then build it into your clinic systems, with clinical decisions always left to clinicians.
An example front desk agent. Names and figures are illustrative.
Front desks, billing teams and clinicians all lose time to work that sits around the patient visit rather than in it.
Bookings, cancellations and insurance questions arrive on WhatsApp, the website and the phone, and the front desk works through them between patients.
A missing note or a code that doesn’t match the diagnosis sends a claim back, and someone has to find it, fix it and resubmit.
Years of clinical expertise sit in notes written for the next appointment, which makes it hard to see across patients which treatments work best.
Patient bookings and claims are where most clinic groups begin, because the hours and the money are easy to count.
Bookings, changes and admin questions handled in Arabic and English, with clinical messages always routed to a clinician.
Claims checked against notes and codes before submission, pre-approvals assembled, and rejections fixed and resubmitted.
Structured data collected at the point of care, designed around how clinicians work, ready for analysis and AI.
Consultation notes, referral letters and patient summaries drafted for the clinician to check and sign.
Reminders and recall messages sent at the right time, with cancelled slots offered to patients on the waiting list.
Utilisation, revenue and claims figures from every branch pulled into one weekly report for the management team.
Discover, develop, deploy. The same team does all three, with patient safety and data handling designed in from the first week.
With front desk, clinicians, billing and management, mapping where time goes from first message to paid claim.
AI ConsultingAgents and data capture tools built around your clinicians’ workflow, tested on past messages and claims.
AI DevelopmentLive in your clinic systems with staff trained, and clinical decisions always left with clinicians.
The 90-day programmeMost clinic groups start with one agent or the 90-day programme. Every project begins with a call, so the starting price you see here is close to the number you get.
One agent that takes a whole job off your team, connected to the tools you already use. Live in around five weeks.
See agent buildsDiscovery across the business, then several agents built and live inside 90 days. Our most common starting point.
See the programmeEnterprise discovery projects start from AED 250,000. Custom AI development is quoted per project after scoping.
Enterprise AI Consulting“Intersect AI learned our complex procedures and found non-intrusive ways to capture the data, so we can finally apply AI to deliver better patient outcomes.”
Julian AndrieszCEO, VeritaRead the Verita case study No. It books, answers admin and insurance questions, and drafts documents for clinicians to check. Anything clinical goes straight to a clinician.
Patient data stays where your IT team and regulators require it. We are model and cloud agnostic, each agent sees only what it needs, and every action is logged.
Most clinic management and EMR systems, insurer portals, WhatsApp Business, and the spreadsheets that hold the rest. Where a system has no API, we work from the exports it already produces.
A single agent, such as patient bookings or claims checking, starts from AED 55,000. The 90-Day AI Agent Enablement Programme starts from AED 110,000. Clinical data capture tools are quoted per project after scoping.
Yes. We built a clinical data collection platform for Verita, used by therapists to capture clean, accurate data during treatment so AI can be applied to patient outcomes.
A couple of sentences is enough. One of the senior team reads every enquiry and replies with how we would approach it.
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You'll speak to the senior team from the first call.