Insurance runs on documents: submissions, wordings, claim forms, repair estimates and medical reports. We find the parts of that work AI can take on safely, then build agents that read, check and route it inside the systems you already run.
claims inbox09:03 New claim: rear-end collision on the motorway 4 photosRepair estimate.pdfPolice report.pdf An example claims intake agent with example figures.
You'll speak to the senior team from the first call. 
Intersect AI is Certified in the Claude Partner Network Services Track. Underwriters, claims handlers and compliance all start from documents. Most of the effort goes on finding and re-typing the facts, before anyone makes a judgement.
Forms, photos, estimates and reports land in a shared inbox. Someone opens each one and types it into the claims system.
EmailFields readClaims systemBroker submissions run to dozens of pages. Most of an underwriter’s morning goes on finding the handful of facts that decide the risk.
Patterns across claims are hard to see one file at a time, so suspicious cases tend to surface in an audit, long after the money has gone.
The six areas where insurers and brokers most often put AI to work, roughly in the order a policy moves through the business.
Submissions read and summarised, missing information requested from the broker, and risk factors scored against your guidelines.
First notice of loss captured from any channel, documents read, and the claim sent to fast track or an adjuster.
Unusual patterns across claims, garages, clinics and customers scored early, with the reasons shown to the investigator.
Customer and broker questions answered from the policy wording itself, and renewals followed up in Arabic and English.
Regulatory returns, complaints logs and audit evidence pulled together from the core system and checked before submission.
Premium reconciliations, broker statements and reinsurance bordereaux matched by agents, with exceptions sent to a person.
Discover, develop, deploy. The same team does all three, with governance and audit trails designed in from the first week.
With underwriters, claims handlers and compliance, mapping every hand-off from submission to settlement.
AI ConsultingAgents built on your own wordings, guidelines and past claims, then tested against last year’s files.
AI Agent DevelopmentInside your core systems with full logging, and a person approving every decision that affects a customer.
Enterprise AI ConsultingBrokers and smaller insurers usually start with one agent. Larger insurers start with enterprise discovery. Every project begins with a call.
One agent that takes a whole job off your team, connected to the tools you already use. Live in around five weeks.
See agent buildsDiscovery across the business, then several agents built and live inside 90 days. Our most common starting point.
See the programmeEnterprise discovery projects start from AED 250,000. Custom AI development is quoted per project after scoping.
Enterprise AI Consulting“Intersect AI learned our complex procedures and found non-intrusive ways to capture the data, so we can finally apply AI to deliver better patient outcomes.”
Julian AndrieszCEO, Verita Your people. Agents read, check and route, and anything that affects a customer is approved by a named handler. Every step is logged for audit.
Most policy administration and claims platforms, plus the email, document stores and spreadsheets around them. If a system has no API, we work from the reports and files it already produces.
Yes, including scanned forms and reports that mix Arabic and English. We measure accuracy on your own documents before anything goes live.
A single agent, such as claims intake, starts from AED 55,000. The 90-Day AI Agent Enablement Programme starts from AED 110,000. Larger insurers usually start with an enterprise discovery project, from AED 250,000.
It stays where your IT and compliance teams want it. We are model and cloud agnostic, each agent only sees the data it needs, and every action is logged.
A couple of sentences is enough. One of the senior team reads every enquiry and replies with how we would approach it.
Rather talk it through? Book a call with the team
You'll speak to the senior team from the first call. 
Renewal reminders sent on WhatsApp
Complaints logged and routed the same day
Regulatory returns drafted from the core system
CRM
SharePoint
ERP
Gmail