AI consulting and development services for the hospitality Industry
We work with business in hospitality to uncover where AI will create the most value, then design and implement solutions that deliver measurable results.
Platform-agnostic approach ensures the best solution for your requirements.
How we help hospitality businesses with artificial intelligence
Hospitality operators face rising costs, labour shortages and unpredictable demand — while guests increasingly expect faster, more personalised service. Intersect AI helps organisations turn fragmented operational data into predictive insight, enabling teams to optimise performance, anticipate demand and deliver consistent guest experiences at scale without increasing headcount or complexity.
Forecast demand and optimise revenue performance
Streamline operations across hotels and portfolios
Deliver personalised guest service at scale
Reduce costs while protecting service quality
Discover, Develop, Deploy
Discover
We run a focused workshop with ops, maintenance, quality and IT to pinpoint high-impact workflows, define success metrics, and map where losses occur across downtime, scrap and delivery performance.
Develop
We assess data readiness and integration paths across ERP, MES, SCADA, historians, QMS and CMMS, then build a production-ready pilot with clear KPIs, governance, and operator feedback loops.
Deploy
We embed the solution into day-to-day workflows so it drives real decisions, not just reporting, adding monitoring, auditability and human oversight, then scale across lines and sites once results are proven.
Why Intersect AI for Hospitality
You need a partner who understands hospitality as an operating system, not just a customer experience problem.
We focus on outcomes that matter to hospitality leaders, including RevPAR, occupancy, GOP, labour cost, guest satisfaction, and repeat bookings.
We work across existing systems such as PMS, RMS, POS, CRM, and booking platforms, without requiring disruptive rip and replace programs.
We design AI systems with clear governance, data privacy, and human oversight, protecting guest trust and brand standards.
We deliver end to end, from strategy through deployment and scale, ensuring AI systems are adopted by teams and embedded into daily operations.
Outcomes You Can Expect
Improved RevPAR, occupancy, and pricing performance
Lower labour costs with better service consistency
Higher guest satisfaction and repeat bookings
Reduced energy usage and maintenance disruption
Improved marketing efficiency and direct booking performance
A scalable AI capability embedded across your hospitality operation
Key Use Cases Tailored to Hospitality
Revenue Management and Pricing Optimisation
Use AI to forecast demand more accurately, adjust pricing dynamically, and optimise channel mix across direct and third party bookings.
This improves occupancy, ADR, and RevPAR while reducing over reliance on OTAs.
Guest Experience and Personalisation
Support pre stay, in stay, and post stay engagement with AI driven insights that tailor offers, communications, and service without losing the human touch.
This increases guest satisfaction, repeat bookings, and lifetime value.
Operations and Workforce Optimisation
Improve staffing, housekeeping, and operational planning by forecasting demand and workload more accurately across properties and venues.
This reduces labour costs, improves service levels, and eases pressure on frontline teams.
Maintenance, Asset, and Energy Management
Use AI to prioritise maintenance, predict failures, and optimise energy usage across rooms, kitchens, and shared facilities.
This reduces downtime, lowers utility costs, and protects asset value.
Food and Beverage Performance
Apply AI to demand forecasting, menu optimisation, and waste reduction across F&B operations.
This improves margins, reduces spoilage, and supports better purchasing and staffing decisions.
Sales, Marketing, and Distribution Intelligence
Improve campaign performance, loyalty engagement, and direct booking conversion by connecting guest data across systems and channels.
This lowers acquisition costs and improves marketing ROI.
Real-world AI, proven in production
See how Intersect AI works with leadership teams to identify high-value opportunities and turn AI strategy into reliable, real-world execution.
Let’s talk about your AI use case
Have a business challenge in mind? We’ll help you assess feasibility, define the right approach, and build a clear path to execution.